SHIPPING & DELIVERY

RICOCHET offers shipping via Express Mail Service (EMS) for all orders in Thailand. For international order, taxes depend on the country of delivery. You may be responsible for import duties and taxes on your order depending on the country in which you reside. Further enquiries, please email us at [email protected] for more information.

Please kindly allow 1-3 business days to process your order for shipment, in addition to delivery time. Orders are processed and delivered Monday through Friday, excluding holidays. RICOCHET will not be responsible for unanticipated delays.

Delivery time estimate:
  • Thailand – Bangkok: 1-2 Business Days plus processing
  • Thailand – Other regions: 3-5 Business Days plus processing
  • International Standard:
    • Asia: 7-10 business days
    • UK & Europe: 10-15 business days
    • USA: 10-15 business days
    • Rest of the World: 10-15 business days
  • International Express is available upon request. Please email us at [email protected] for more information.


RETURNS

  • We accept only size exchanges on all items within 7 days of delivery receipt.
  • Please make sure your items are returned new, unused and with all RICOCHET designer tags still attached.
  • All customized items are final sale only and may not be returned or exchanged.
  • All international orders are final sale only and may not be returned or exchanged.

SHIPPING & DELIVERY

RICOCHET offers shipping via Express Mail Service (EMS) for all orders in Thailand. For international order, taxes depend on the country of delivery. You may be responsible for import duties and taxes on your order depending on the country in which you reside. Further enquiries, please email us at [email protected] for more information.

Please kindly allow 1-3 business days to process your order for shipment, in addition to delivery time. Orders are processed and delivered Monday through Friday, excluding holidays. RICOCHET will not be responsible for unanticipated delays.

Delivery time estimate:
  • Thailand – Bangkok: 1-2 Business Days plus processing
  • Thailand – Other regions: 3-5 Business Days plus processing
  • International Standard:
    • Asia: 7-10 business days
    • UK & Europe: 10-15 business days
    • USA: 10-15 business days
    • Rest of the World: 10-15 business days
  • International Express is available upon request. Please email us at [email protected] for more information.


RETURNS

  • We accept only size exchanges on all items within 7 days of delivery receipt.
  • Please make sure your items are returned new, unused and with all RICOCHET designer tags still attached.
  • All customized items are final sale only and may not be returned or exchanged.
  • All international orders are final sale only and may not be returned or exchanged.